Privacy Policy

At PiLi Verse LLC, we respect your privacy and are committed to protecting customers’ personal information. This Privacy Policy explains how we collect, use, and protect information when customers visit our website, contact us, or make a purchase from PiLi Verse LLC.

1. Information We Collect

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Payment information necessary to confirm the transaction
  • Communication details, inquiry history, or purchase history

Note: We do not store customers’ full payment card information if the transaction is processed through a third-party payment provider.

2. How We Use Your Information

  • check Process and confirm orders
  • local_shipping Arrange delivery and provide shipping updates
  • support_agent Support customer service, returns, exchanges, or warranty requests
  • phone_in_talk Contact customers when order verification is required
  • trending_up Improve our service quality and shopping experience
  • campaign Send promotional information or product updates if the customer has agreed to receive such communications

3. Information Sharing

We do not sell, trade, or rent customers’ personal information to third parties. Information may only be shared with parties necessary to complete our services, including shipping providers, payment processors, website technical partners, or legal authorities when required by law.

4. Data Security

We apply reasonable measures to protect personal information from unauthorized access, loss, alteration, or unintended disclosure. However, no method of data transmission over the internet or electronic storage is completely secure. Customers are encouraged to protect their own account, email, and personal information.

5. Data Retention

Customers’ personal information is retained only for as long as necessary to complete orders, support warranty services, comply with legal obligations, or provide customer care. Customers may request to update, correct, or delete their personal information by contacting us.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to remember customer preferences, analyze website traffic, and improve user experience. Customers may adjust browser settings to refuse cookies. However, some website features may not function properly as a result.

7. Customer Rights

visibility Access to personal information
edit_note Correction of inaccurate information
block Withdrawal of consent to receive marketing
delete Deletion of personal info where permitted

8. Contact Us

For any questions regarding our Privacy Policy, Return & Warranty Policy, or Shipping Policy, customers may contact us at:

location_on Address: 701 Tillery Street Unit 12, 3350, Austin, TX 78702, Travis, US
phone Phone: (205) 756-6027
mail Email: admin.piliverse@gmail.com